UV Lamp and Glue Kit

We take great care to package every order securely to ensure it reaches you in perfect condition. However, we understand that issues can occasionally arise during transit. Please read the following carefully:

Important: Check Your Parcel Upon Delivery

Inspect before signing: When your order is delivered, please check the parcel for any visible signs of damage before accepting it from the courier.

If the package is visibly damaged:

Do not accept the delivery, or

Ask the courier to mark it as “damaged” and take clear photos of:

The damaged box

The product inside

The shipping label

The courier present (if possible)

 

Report Damage Within 24 Hours

All damages or issues must be reported within 24 hours of delivery.

You must include photo evidence showing:

The outer packaging

The damaged item

The courier label (with tracking details)

If this information is not provided within 24 hours, we may not be able to assist with refunds or replacements, and the matter may need to be taken up directly with the courier.

Disclaimer

By accepting the parcel without objection or photo documentation at the time of delivery, the customer acknowledges receipt of the order in good condition. We cannot be held liable for damage reported after this point without evidence.